Return and Refund Policy
1. All Sales Are Final: We do not accept returns or offer refunds or exchanges for products unless you received the wrong item. We encourage you to review your order and all photos carefully before completing the purchase. If you believe there was an error in your order, please contact us within 3 days of receiving your order. We will work diligently to resolve the issue and provide an appropriate solution.
2. No Warranties except as to Authenticity: All items are purchased "AS IS". The only warranty provided will be a guarantee of authenticity. We do not offer any warranty on workmanship, longevity, future wear or tear, or future defects. The purchaser assumes full responsibility of each item purchased.
3. Damaged or Missing Items: All packages are shipped fully insured, tracked, with adult signature required, and to the billing address only. In the event that you receive an item damaged from shipping, or encounter a delivery issue, please contact the shipping carrier immediately and retain all packaging and materials to facilitate their claim resolution process. We are not responsible for any shipping carrier issue and you are required to file the claim with the shipping carrier.
4. Return Process: If we determine that a return is necessary due to an order error on our part, we will provide you with a return label and detailed instructions on how to return the item. It is important to follow these instructions to ensure a smooth return process. The returned item must be in their original condition, unused, and with any packaging and tags intact. In case a refund is approved, it will be issued to the original payment method used for the purchase once the return is received. Please note that refunds may take a certain period to process and appear on your account, depending on your payment provider.
5. Contact Us: If you have any questions, concerns, or need assistance, please contact us. We will be happy to assist you and address any issues promptly.
This Return and Refund Policy is subject to change without prior notice. Please review it periodically for any updates.