FAQs | Kueeny.com Authentic Designer Resale

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Are your items authentic?

    YES! All of our items are 100% guaranteed authentic. You can read more about that here: Authenticity Guarantee, and about why Authenticity is so important.

What payment methods do you accept?

    We accept all major credit cards (including Visa, Mastercard, American Express, Discover, and Diners Club debit and credit cards), Paypal, Apple Pay, and financing options through Affirm. We can also accept Venmo, Zelle, or Wise if you contact us directly.

    
Will I be charged sales tax?

    Sales tax is charged only for online purchases shipped to California, and will be calculated at checkout. Any import duties or taxes are solely the responsibility of the purchaser.

How often do you get new items?

    We restock new inventory every week. Each item is specially sourced and curated to provide only the most rare limited edition collectible pieces. Please check back for your favorite limited edition items.

What is your Return policy?

    See here: Return Policy.

What is your Shipping policy?

    See here: Shipping Policy.

What is your Privacy policy?

    See here: Privacy Policy.

What is your Accessibility policy?

    See here: Accessibility Statement.

How do I contact you?

    Right here!